It’s so important to remember to it’s how we make our clients feel. We want our clients to feel safe…

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It’s so important to remember to it’s how we make our clients feel. We want our clients to feel safe, secure and that they can trust us.
Think back to times when you have been out shopping or have gone for some pampering yourself. Have you had an unbelievable experience or one that’s been absolute rubbish? How did it make you feel? Will you go back to that business based on that feeling?
For every client I have that walks into my salon, i do my very best, for each one, to make them the most important person to me, in that time. Because they are. I want my clients to feel valued and appreciated and know that I am always doing my very best to take care of them.
Is there anything you can do in your salon to enhance this experience for your clients? It doesn’t have to be a lot…. I’m trying…where I can, to open the door for every client. It’s the small things that can make the world of difference to your clients 💕



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